Genesis Health System

Native Integration of STANLEY Healthcare Aeroscout RTLS with Critical Alert Nurse Call Helps Genesis Improve HCAHPS Scores & Optimize Clinical Workflow

6 Hospitals – 453 Beds
Deployment Timeframe: 18 Months
Integrations: Mobile/Beds/RTLS/ADT

Genesis Health Systems Key Workflow Benefits

 

Call Alerts Automatically Canceled – As nurses with proper credentials enter a patient’s room, call alerts are automatically canceled, eliminating the need to manually press buttons on staff stations.


 

Viewing & Analysis of Room Level Presence – Enables end-to-end visibility of patient experience, caregiver mobility and clinical workflow.


 

Rounding Procedures Analysis – Detailed reporting shows effectiveness of rounding procedures, allowing for effective process improvements to proactively address patient’s needs.


 

Increased Patient Satisfaction – Nurses are able to focus more on patient care instead of numerous gadgets, creating a better perception of care with patients.


 

Single System/Centralized Administration – Native integration between STANLEY Healthcare RTLS and Critical Alert Nurse Call allows administrators to access presence and nurse call data in a single system, complimented by increasingly robust reporting for clinical workflow and patient satisfaction.

“Critical Alert’s ability to natively integrate with STANLEY Healthcare RTLS & Vocera mobile communications allowed us to leverage our previous investments while also enhancing our nurse call capabilities across our enterprise.”

Maureen Nylin, RN

Nursing Clinical Informatics Specialist, Genesis Health System

Room-Level Presence & Staff Location

Integration of STANLEY Healthcare Aeroscout RTLS with Critical Alert Nurse Call helps administration at Genesis Heatlh to gain deeper insights into the workflows and staffing levels of each unit throughout their enterprise. This room-level awareness detail allows their nurse managers to generate relevant actionable intelligence on the operational efficiencies within their units and make sound clinical decisions around staffing, rounding and other workflow.

Asset Tracking & Environmental Monitoring

STANLEY Healthcare’s Aeroscout RTLS integration helps identify and track the location of medical devices and equipment (ex: IVs/pumps/wheelchairs/etc.) throughout Genesis’ facilities. Their lightweight, small form-factor badges transmit the location of equipment to receivers in rooms and corridors located throughout Genesis Health System’s hospitals, Health Group Sites, physical rehabilitation clinics & outpatient service centers.

Passive Workflow

Critical Alert has pioneered the use of RTLS to passively close workflow events, eliminating the need for caregivers to manually press buttons on staff stations. Because CommonPath can monitor the credentials of the staff member assigned to a particular badge, it can automatically determine whether or not that staff member’s presence should end the workflow (eg. only an RN can fulfill a pain med request).

Enhanced Reporting

Integrating RTLS with Critical Alert Nurse Call helps nursing administration can gain deeper insights into the workflows and staffing levels by the floor or unit. This room-level awareness detail allows nurse administration to generate relevant actionable intelligence on the operational efficiencies within their departments.

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Substantiate Rounding Compliance

Effective rounding should lower the amount of requests coming into the nurse call system. However, without data to demonstrate this dynamic, nurse leadership is challenged to establish whether or not their rounding practices are truly addressing patient needs.

“Providers are looking for solutions that will help them improve the patient experience while also raising staff efficiency. The integration between AeroScout and Critical Alert realizes this goal, as the results achieved by Genesis Health show.” – Gabi Daniely, VP of Solutions, Products & Marketing

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