Critical Alert Systems (CAS) offers the most advanced, reliable and secure Nurse Call system on the market. Our software-driven solutions, clinical workflow expertise, hardware products and integrated partner offerings enable hospitals to improve patient satisfaction, enhance outcomes and drive down costs. Our focus on clinical productivity, innovative use of technology, and patient safety leads to quieter, more efficient units, improved outcomes for patients, and better utilization of your nursing resources.
Chief Executive Officer
John Elms is the Chief Executive Officer at Critical Alert Systems and is an accomplished executive with over twenty-five years of executive leadership in the high tech industry including CEO roles at both public and privately-held companies, a venture-backed startup, and his own entrepreneurial ventures. His deep expertise in operations, sales & marketing and finance coupled with exceptional communication skills allow him to create rapid transformational change in the companies at which, and with which, he works.
John holds a bachelor of liberal arts with honors from Harvard University. He is conversant in Mandarin Chinese with reading and writing skills at the upper-intermediate level. Relocating to Jacksonville, FL from Boulder, CO, John looks forward to spending his free time in the outdoors, enjoying coastal activities, fishing and bicycling.
Chief Financial Officer
Dave is a graduate of the State University of New York from which he holds a Bachelor’s degree in Business Administration. He has over 20 years’ experience as a Controller/ DOF / CFO with considerable experience in multiple industries including manufacturing, wholesale, freight hauling, lodging, telecom, pharmacy, lumber, restaurant, fitness and convenience store operations.
Dave is a certified grant writer, lean manufacturing green belt and has extensive experience in designing and implementing ERP platforms. In 2015 he was recognized by the Tampa Bay Business Journal as CFO of the Year. He has a strong background in economic development initiatives, corporate finance, insurance, human resources and strategic planning.
In his spare time, Dave is an avid outdoorsman and enjoys spending time with his children.
Vice President of Research & Development
April has over 16 years of software development experience. She is a graduate of University of South Florida College of Engineering with a BS in Computer Engineering. She began her career at Paradyne (Zhone Technologies) as a firmware engineer in the Tampa area and gained valuable experience in an ISO 9001 certified environment. She made the move to the Jacksonville area where she entered the healthcare industry with her role as software engineer for Amcom Software(Spok). During her tenure at Amcom Software (Spok), she utilized her broad range of experience to first develop industry leading software and later manage integrations for those software products.
In 2014, April joined Critical Alert as Product Manager of their CommonPath nurse call. She brings to this role a proven results driven track record and an in-depth knowledge of the industry. During her down time she enjoys traveling and spending time with her family and friends.
VP of Operations
John Kelley joined Critical Alert Systems as the Vice President of Operations in July 2018. John is a seasoned executive in the areas of Operations, Customer Service, Manufacturing, and IT Support. John has held leadership positions at Digital Equipment Corporation, Compaq, Spectralink Corporation and Tandberg Corporation. For the past few years, John has been an independent consultant lending his expertise to multiple companies.
When he’s not working, John enjoys spending time with his family, golfing, fishing and boating.
Vice President of Marketing
Josh brings 19 years of sales and marketing expertise in start-ups and mid-level technology firms. While his career has primarily been focused on generating business in the acute and sub-acute healthcare sector, Josh has considerable experience in the federal/state/local government, banking and real estate industries.
Josh’s diverse background includes executive leadership and business development roles in both marketing and sales at MediTract, Inc., SAI Global, ACF Technologies and Qmatic. Certified in healthcare compliance, Josh brings a diverse understanding of regulatory compliance, enterprise risk management, finance and audit.
Josh is a proud father of two and is a whitewater paddler, cyclist, hiker and musician.
Vice President of Human Resources
Melinda joined the Critical Alert team in 2013. She brings 15+ years of diverse HR and management expertise in small to mid-size organizations. Her broad range of experience includes compensation & benefits, performance management, workforce relations, planning, training & development, regulatory compliance, policy design & legal, talent acquisition, payroll & performance management.
She started her professional career in the Jacksonville legal community, managing and supporting all aspects of the business for a large law practice. Melinda earned a B.S. in Business Administration with a focus in Human Resource Management.
Melinda is a native Floridian and enjoys spending her free time by the pool or on the beach with her family and friends.
Director of Operations
Shawn Pasienza has been a part of the Critical Alert family since June of 2001. He has 20+ years of experience installing low voltage systems in hospitals and long-term care facilities all over the United States and has a State Certified Low Voltage Contractors License. He began his career with Critical Alert as a member of the Installation Team working his way into a Supervisor role, later being promoted to Operational Services Manager and is now the Director of Operations. Shawn is responsible for the safe and efficient operations of several departments including Installation, Production, Quality Control, as well as the Warehouse and Technical Support. His willingness and commitment to take on new challenges and expand his expertise has made him valuable to the team, our customers, and the organization.
In his spare time, Shawn enjoys spending time with his family and friends and working on home improvement projects.
In 2012, Critical Alert brought new investment and leadership to lntego Systems™, a 30-year pioneer in nurse call systems serving the acute care industry. Created to be a single-source provider for hospitals and healthcare facilities in need of advanced nurse call solutions, Critical Alert offers a unique, clinically-based software and hardware application with the goal of improving patient satisfaction and safety by streamlining patient-to-caregiver communications.
Offering a highly configurable, software-driven Nurse Call solution with native integration to industry-leading communications and RTLS devices